Shipping policy
Every CHÉRLUX order is carefully prepared and packed in Melbourne, Australia.
Shipping
Australian Orders
Shipping options, rates and estimated delivery timeframes are displayed at checkout.
Please allow 1–3 business days for your order to be processed and dispatched. During collection launches, promotional periods and periods of high demand, processing times may be slightly longer.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Delivery timeframes are estimates and may vary depending on your location and the relevant postal or courier service.
International Orders
Where international shipping is available, shipping rates and estimated delivery timeframes will be displayed at checkout.
International orders may be subject to customs duties, taxes or import charges imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping fee.